We strive to make your investment as profitable and trouble-free to you as possible. We keep your property rented at a current rental rate to tenants who help maintain your property. We provide firm and courteous enforcement of
tenancy rules, as well as reliable and businesslike collection of rent.
This year at Aborn Properties, we are celebrating our 40th year in business. During that time, we have seen real estate wax and wane and the Bay area and Silicon Valley change dramatically. Throughout all 40 of these years, our services to our owners have remained the same. We bring our experience, knowledge and commitment to every owner and investor we work with.
Our experience is based on the company’s 40 years and my own personal 22 years of experience in the real estate and property management industry. I also grew up in a real estate family, where dinner table conversations were frequently about laws, transactions, tenants and what was going on in the market.
I am personally committed to ongoing knowledge. On behalf of Aborn Properties, I attend conferences and classes so that every year, when information changes, our owners have access to tools and resources that are as accurate and up to date as possible.
We are extremely committed to the local area. We have a lot of business history here, and I grew up here. We believe in giving back to our community, and we do our best to serve as business leaders. We love meeting and seeing families we have worked with at local restaurants and at the supermarket. Sometimes, I even run into tenants who remember me, even though it’s been so long that I can’t remember them. We have families that have been with us who can recommend us to their parents and children. In the cases of both owners and tenants, we have worked with multiple generations of the same family. We appreciate their trust and loyalty, and we always do our best for them.
Once you have screened and selected a tenant, you need to pay attention to how you implement the lease and explain your expectations. This is an area that a lot of landlords pass by and then later wish they hadn’t. An alternate title to this blog could be: “What Starts Badly Ends Badly.”
We have found that being clear about our expectations before tenants enter into the rental agreement makes it more likely that they will in fact do what we expect of them. When we go over our expectations, we have had experiences where tenants decide they can’t or won’t take care of the property the way we need them to. We are glad to have those tenants go away before signing the rental agreement because they would have been a problem later.
We put everything in writing. We have a tenant handbook, where we cover everything we expect. This includes repairs, landscaping, painting and remodeling and appliance repair. Many landlords leave appliances in the unit and expect the tenant to take care of them. We call them courtesy appliances, like washers and dryers. They aren’t the systems of the house, which are the landlord’s responsibility. But if you expect the tenant to pay for repairs on things like the washer and dryer or refrigerator, you need to put it in writing. They are going to expect that you’ll take care of those things. So put that in writing from the beginning.
Trash is an area in San Jose that has frequently caused some conflict. Landlords believe that trash is a tenant responsibility. The City of San Jose used to allow tenants to open up their own trash accounts at the properties where they were living. However, that law has changed and now landlords must put the trash in their name. We add the trash cost to the rent. So if we quote the rent as $2,000, we will actually have the tenant pay $2,028 per month because the $28 is their trash cost. These are areas that you really want to get an understanding right in the beginning before rental agreement signed.
Move In Condition Report
As soon as you hand over a key, the person becomes a tenant. Make sure you collect all the money; the first month’s rent and deposit. We collect it all up front. If there are days to be prorated, you can do that in the second month. Get the money up front. Make sure you have taken pictures and have a complete statement of condition of the property. Every item needs to be checked. Have the tenant sign that form. If you need to explain to a judge why you’re keeping some of the security deposit for repairs, you’ll want to have a picture of the before and after condition. So have a picture of the perfect wall behind every door. Then, when the tenant puts a doorknob through the wall you have the before and after pictures.
Another area frequently missed is what should be done in case of a major earthquake. It might affect your property. So when moving tenants in, show them where gas shutoff is and the shutoff for water systems. If there is a broken pipe or there’s gas leaking, they know how to shut it off. This saves them from injuries and protects your property from damage.
"We have been utilizing the services of Aborn Properties for 5 years now and have recently asked them to manage a second single family property for us. Their employees are professional, reliable and responsive to our needs. They have great marketing strategies that market our properties in a cost-effective and worry free manner. They have also found us solid tenants and have kept our vacancy rate to a minimum. I confidently and fully recommend Aborn Properties to fulfill all your property management needs."
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